Why Good Employees Quit

Whether you engage an external recruiting expert like TurningPoint, or use your own in-house hiring manager, filling an open position (and the process of onboarding) can be very expensive. In addition, as companies become more collaborative and roles less autonomous, bringing on new staff members is not as seamless as it once was. With the […]

Customer Success: A Net Promoter Score® Unicorn

Insights from Chief Mastermind Jack Kelly For the last 6 years, I have been providing insight into the Voice of the Customer for companies in San Diego and across the United States. The centerpiece of the survey is the calculation of a company’s Net Promoter Score® (NPS) which uses the following question: “On a scale […]

Is Hiring A Recruiter Worth It?

Hiring new talent is not cheap. But hiring the wrong person is even more costly. Leaving a job open indefinitely while you wait for the “perfect person” to walk through is a costly gamble. One you (and your budget) can’t afford to lose. According to the U.S. Department of Labor, the price of a bad […]

TurningPoint recognized as one of San Diego Business Journal’s 100 Fastest Growing Private Companies

For the second year in a row, TuringPoint Executive Search is honored to be one of San Diego Business Journal’s 100 Fastest-Growing Private Companies.  The Journal’s annual Fastest-Growing Private Companies list highlights the region’s top emerging growth companies. “We are excited to once again be recognized by SDBJ.   It’s truly an honor to have TurningPoint ranked […]

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