Sales Manager SaaS Industry

Location: San Diego, California | Job #:542 | Category: Sales- Management

Our client is seeking local candidates to join our team as a Sales Manager. The ideal candidate will bring professional sales techniques, excellent problem resolution, leadership, and communication skills.

Our client is the leading provider of onsite software and services to transportation and automotive industry in the US and Canada. Their expertise defining, developing and delivering complete, end-to-end solutions for dealerships is unique in the industry (Industry experience not needed but a willingness to learn is a must). Our client has a fun, relaxed yet driven and positive work environment.

Job Description: The Sales Manager will build our clients market position by defining, locating, and developing business relationships. This position will also employ professional sales techniques, demonstrate product knowledge, manage a team of 2-4 and foster long-term executive level relationships with customers, partners, manufacturers, and industry leaders. Review and revamp sales standard operating procedures and processes.

Responsibilities:

  • Drives sales efforts; making every effort to achieve or exceed sales goals and objectives, helping to increase market share
  • Serve as a player- coach to seasoned sales team helping them to achieve success in long sales cycle
  • Supports the development of annual sales plan, goals, objectives, and special sales projects
  • Monitors sales activity and evaluates against goals, using available CRM data and other metrics to measure growth, opportunity and productivity
  • Maintains and demonstrates knowledge of industry competitors and partners, while communicating our clients distinction, differentiation, benefits, and value of proposed solutions
  • Plans for, prepares and delivers audience appropriate presentations and proposals to executives, decision makers, and prospects
  • Review, adjust, and create sales Standard Operating Procedures.
  • Identifies new business opportunities within existing vertical markets and identifies new market opportunities
  • Attends events, trade-shows, and sales meetings with the goal of furthering business development opportunities enhancing their brand and market presence
  • Works closely and cross-functionally with marketing team, utilizing company prepared marketing materials and identifying areas of opportunity for new and updated communications
  • Works closely and cross-functionally with other internal teams to assist with customer, prospect, or sales department needs and processes
  • Develops sales leads, handles exploratory calls, and follows the sales cycle through product demos, email and phone follow-up, handling objections, and contracting
  • Discusses specific operational and business needs with customers and prospects and prepares contract for software, services, and maintenance
  • Responsible for complete knowledge of all general conditions on the contract and collecting a signed copy of the contract along with deposit payment, ensures customers understand the conditions of the contract, and maintains proper paperwork on changes and addendums to original contracts
  • Maintains a customer database, using CRM, and will produce phone logs and detailed sales correspondence summarizing activity when necessary
  • Researches market and industry to understand competition, market trends, and consumer attitudes
  • Attends training classes to stay up to date with changes and enhancements to company products and services
  • Performs other duties as assigned by management

Qualifications:

  • 5+ years demonstrated experience in sales within the B2B space, with a minimum of 1 year managing a team of 2 or more; experience in the SaaS, software, hardware/subscription model combination or technology services sector is required
  • Must be able to travel 20-30%, to occasionally may include weekends and holidays
  • Demonstrated ability to effectively work with management, staff, vendors and customers to achieve results
  • Proven performance managing seasoned sales team of 1-5
  • Ability to effectively work with management, staff, vendors and customers to achieve results
  • Exceptional ability to listen and problem solve, with a history of responding calmly and professionally when addressing the needs of staff, vendors, and customers
  • Ability to communicate clearly, concisely and accurately, while demonstrating initiative, patience, and courtesy
  • Excellent oral and written communication skills and continual attention to detail in composing, typing and proofing materials for grammatical and spelling errors
  • Ability to practice good time management, punctuality, and reliability
  • Track record of processing information timely and complete work within deadlines, and able to cope with peak periods of activity
  • Flexible, well organized, and able to prioritize work and numerous tasks in a deadline-driven, results-oriented culture
  • Ability to independently multi-task and follow assignments through completion with innovation, rather than waiting for direction
  • Relies on experience, instructions, guidelines, and judgment to plan and accomplish goals, while demonstrating creativity and latitude
  • Ability to maintain strict confidentiality

Education:

  • A bachelors degree in a business-related field is required

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